Privacy policy

When you contact Arbor & Slate or request an estimate for a remodeling project, we collect information you provide directly. This includes your name, phone number, email address, physical property address in Canton or North Georgia, and details about your home, desired timeline, and renovation preferences.

If you fill out our project discovery questionnaires or upload floor plans, photos, or inspiration files, we store those project assets solely to prepare your consultations and proposal.

Like most websites, our web server automatically logs routine technical data such as browser type, operating system, pages visited, and referring URLs. We use standard, privacy-respecting analytics cookies to evaluate website traffic patterns and improve usability.

We use your details to provide custom design-build remodeling services, including scheduling phone or in-home consultations, producing architectural sketches, estimating costs, and managing active construction jobs.

We communicate directly with you regarding your inquiries, scheduled site visits, project milestones, material selection approvals, and billing statements.

We do not send unsolicited marketing blasts. If you opt into email updates, you may unsubscribe at any time using the direct link at the bottom of our messages.

Arbor & Slate maintains an absolute zero-sale policy: we never sell, license, rent, or distribute homeowner lists or personal contact details to external lead generators, data brokers, or marketing syndicates.

We only share homeowner information with vetted trade partners and subcontractors (such as structural engineers, cabinetmakers, or municipal permitting inspectors) when required to perform permitted work on your specific project, and only under strict confidentiality obligations.

We may disclose records only where legally required by Georgia state law, a valid subpoena, or to protect the physical safety and property rights of our team and homeowners.

We implement physical, administrative, and technical safeguards designed to protect your personal details from unauthorized access, loss, or disclosure. Online forms utilize TLS/SSL encryption during transmission.

Project files, floor plans, and contracts are maintained in secure cloud storage environments with multi-factor authentication and role-based access restricted solely to active project staff.

While no digital service is completely invulnerable, we regularly review our data handling procedures to maintain the highest reasonable standard of care.

You have the right to request access to the personal data we maintain about you, ask for corrections, or request deletion of your contact records from our prospective client registry.

You may adjust your browser preferences to decline cookies, though certain interactive features on our site may perform with reduced functionality.

To exercise any of these rights, contact us using the touchpoints provided below.